Friday, June 4, 2010

Webinar: "Assessing What Faculty, Students, and Staff Expect from IT Organizations in Higher Education"

Dr. Timothy M. Chester of Pepperdine University presented an overview of the TechQual+ project entitled "Assessing What Faculty, Students, and Staff Expect from Information Technology Organizations in Higher Education". The Webinar was recorded on June 10, 2010 and provides the audience with information on how to use the TechQual+ tools to measure the effectiveness of IT services at their institution.


Presentation Recording
Presentation Slides

For more information regarding the Higher Education TechQual+ Project please email the prinicipal investigator, Dr. Timothy M. Chester, at or visit the project Web site at

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