Friday, February 10, 2012

TechQual+ Featured in Using Metrics!

EDUCAUSE yesterday released a short video that features me and Martin Klubeck of Notre Dame discussing the importance of metrics.


Martin is the leader when it comes to the use of metrics for IT organizations in higher education, and it was an honor to share the stage with him. His recent book Metrics: How to Improve Key Business Results is a value resource for IT leaders and it features a case study on my research through the Higher Education TechQual+ Project.

Thanks EDUCAUSE for featuring our work!

Monday, February 6, 2012

Conference Call for Participants February 10, 2012

A conference call for participating institutions is scheduled for Friday, February 10th, 2012 at 1pm EST. During this call we will discuss the following topics.



  • Final changes to the TechQual+ core survey instrument.
  • Updates to Web functionality, including new functions for adding multiple choice and multiple answers to your surveys
  • Timeline for placing these updates into production (this shall be completed by 8am February 12, 2012 EST).

Please mark this event on your calendars. We will be using joinme.com for the conference line and screen sharing for the presentation. The precise conference call telephone number and Web URL shall be posted as a response here 15 minutes before the conference begins.